VOXRING AI — PRIVACY POLICY
Effective Date: March 10, 2026 | Last Updated: March 10, 2026

1. INTRODUCTION

VoxRing AI (“VoxRing”, “we”, “our”, or “us”) provides an AI-powered voice receptionist platform for scheduling, call handling, and customer engagement. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services. By using VoxRing, you agree to this policy.

2. INFORMATION WE COLLECT

We collect information you provide directly (name, email, phone number, company details, billing information), information collected automatically (IP address, browser type, pages visited, cookies), voice and call data (recordings, transcripts, appointment details handled by our AI), and data from third-party integrations (CRMs, calendars, EMR systems) when you connect them to VoxRing.

3. HOW WE USE YOUR INFORMATION

We use your information to operate and improve our AI voice platform, manage your account, process appointments and call routing, send transactional and support communications, detect fraud and ensure security, and analyze usage to improve our services. We do not use your data for purposes unrelated to providing VoxRing’s services.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share data with trusted service providers (hosting, payments, analytics) who are contractually bound to protect it, with the businesses using VoxRing on whose behalf we process calls, with authorized third-party integrations you enable, and with authorities when required by law. In the event of a merger or acquisition, data may transfer to a successor entity.

5. VOICE & CALL DATA

VoxRing records and transcribes calls handled by our AI assistant. Businesses using VoxRing are responsible for notifying their callers that interactions may be recorded and processed by AI, as required by applicable law. Call logs, transcripts, and summaries are accessible via your VoxRing dashboard.

6. DATA RETENTION

We retain your data for as long as necessary to provide our services and meet legal obligations. Call recordings and transcripts are stored per your account plan settings. You may request deletion of your data at any time (see Your Rights below).

7. DATA SECURITY

We protect your information using encryption in transit (TLS/SSL) and at rest, role-based access controls, regular security audits, and secure infrastructure. While we take all reasonable precautions, no system is entirely risk-free. We will notify you promptly in the event of a breach affecting your data.

8. COOKIES

We use essential cookies (required for platform functionality), analytics cookies (to understand usage patterns), and marketing cookies (to measure campaign effectiveness). You can control cookie preferences through your browser settings. Non-essential cookies are used only with your consent where required by law.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to access, correct, delete, or export your personal data, object to certain processing, or withdraw consent at any time. To exercise these rights, email us at support@voxring.ai. We will respond within 30 days.

10. HEALTHCARE & SENSITIVE DATA

VoxRing supports healthcare providers and can operate as a Business Associate under HIPAA. Customers processing Protected Health Information (PHI) should contact us to execute a Business Associate Agreement (BAA). We implement appropriate safeguards for sensitive data categories.

11. CHILDREN’S PRIVACY

VoxRing’s services are intended for business users aged 18 and older. We do not knowingly collect information from individuals under 18. If you believe a minor has submitted data to us, please contact support@voxring.ai and we will delete it promptly.

12. INTERNATIONAL TRANSFERS

VoxRing operates primarily in the United States. Users outside the U.S. should be aware that data may be processed in the U.S. or other countries. Where required (e.g., for EEA or UK users), we rely on appropriate safeguards such as Standard Contractual Clauses.

13. CHANGES TO THIS POLICY

We may update this policy periodically. Material changes will be communicated via email to registered users and a notice on our website. Continued use of VoxRing after updates constitutes acceptance of the revised policy.

14. CONTACT US

For privacy-related questions, requests, or concerns:

VoxRing AI
Email: support@voxring.ai
Website: https://voxring.ai

For enterprise or compliance inquiries, use the “Talk to Sales” form on our website.

© 2026 VoxRing AI. All rights reserved.